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There are three time-out options for Citrix NetScaler :  1.Forced time-out2.Session time-out3.Idle session time-out  Force Timeout Setup : Force a disconnection from the NetScaler Gateway Plug-in with NetScaler Gateway after a specified number of minutes. If the session closes, the user must log on again. Min = 1 Max = 65535 How to configure a global forced time-out 1.In the configuration utility, on the Configuration tab, in the navigation pane, expand NetScaler Gateway and then click Global Settings. 2.In the details pane, under Settings, click Change global settings. 3.On the Network Configuration tab, click Advanced Settings. 4.In Forced Time-out (mins), type the number of minutes users can stay connected. 5.In Forced Time-out Warning (mins), type the number of minutes before users are warned that the connection is due to be disconnected and then click OK. 圖一 Session Timeout Setup : Number of minutes after which the session times out. Default = 30 Min = 1 Max = 65535 Idle session Timeout Setup : Time, in minutes, after which to time out the user session if NetScaler Gateway does not detect mouse or keyboard activity. Min = 1 Max = 9999 How to configure a session or client idle time-out globally 1.In the configuration utility, on the Configuration tab, in the navigation pane, expand NetScaler Gateway and then click Global Settings. 2.In the details pane, under Settings, click Change global settings. 3.On the Client Experience tab, do one or both of the following:   In Session Time-out (mins), type the number of minutes.   In Client Idle Time-out (mins), type the number of minutes and then click OK. 圖二 How to configure session or client idle time-out settings by using a session policy 1.In the configuration utility, on the Configuration tab, in the navigation pane, expand NetScaler Gateway > Policies and then click Session 2.In the details pane, click Add. 3.In Name, type a name for the policy. 4.Next to Request Profile, click New. 5.In Name, type a name for the profile. 6.On the Client Experience tab, do one or both of the following:   Next to Session Time-out (mins), click Override Global and then type the number of     minutes and then click Create.   Next to Client Idle Time-out (mins), click Override Global, type the number of minutes and then click Create. 7.In the Create Session Policy dialog box, next to Named Expressions, select General, select True value, click Add Expression, click Create and then click Close. Reference: Citrix Docs Citrix Docs - Configuring Time-Out Settings