職場英語|在可能面前 拒絕說NO

如果你已經是一個成功人士或者在通往成功的奮鬥路上，那麼你可以從模仿那些你認識的，或是在報紙上讀到過的成功人士開始，培養和他們一樣的思考和說話方式。以下是絕不會從成功人士口中說出的話。

1.We can』t do that.我們做不了

One thing that makes people and companies successful is the ability to make solving their customers』 problems and demands their main priority. If a need arises repeatedly, the most successful people learn how to solve it as quickly as they can.

無論是公司或個人，取得成功的一項關鍵素質是將為客戶解決問題和滿足他們的需求視為首要任務。如果同一需求重複出現，成功人士會學會儘可能快速地處理。

2.I don』t know how.我不會

Instead of automatically shutting down solution-finding, successful people learn what they can in order to succeed in a project or in their career. For example, you would never see a truly successful international business consultant who travels to Italy multiple times per year refusing to learn Italian.

成功人士不會主動放棄尋找解決方案，而是儘可能地通過學習來取得項目或職業上的成功。比如，一位非常成功的國際商業顧問，如果每年要到義大利出差好幾次，那他絕不會拒絕學習義大利語。

3.I don』t know what that is.我不知道那是什麼

Pleading ignorance doesn』t make the problem go away. It just makes the asker find someone who is able to work with them to solve the problem. While』s it』s always good to be honest with those you interact with, finishing this phrase with 「but I』ll find out」 is a surefire way to become more successful.

口口聲聲說不知道並不能解決問題。這隻會把客戶推向那些願意和他們一起努力解決問題的人。對人誠實永遠是件好事，但是在坦誠自己不知道后，你接下來要馬上說：「但是我一定會弄清楚」。這才是成功之道。

4.I did everything on my own.我喜歡一切都自己來

The best people know to surround themselves with others who are smart, savvy and as dedicated as they are. What makes this work is always giving credit where it』s due, as due credit to you will always come back in hand. Recognize those that have helped you or made an impact and you』ll continue to earn success and recognition yourself.

成功人士總是會和那些和自己一樣睿智、有悟性、有擔當的人在一起。這時，他們就需要在適當的時候給予他人信任，這樣日後他們也會回報以信任。認可那些幫助和影響過你的人，你也會不斷收穫成功和認可。

5.That』s too early.太早了

You would never hear Benjamin Franklin or someone such as Steve Jobs say, 「that is too early for me to be there.」 If there is a networking meeting, project launch or interview opportunity at the very beginning of the day, the most successful people do what it takes to be there. Part of being successful is being at the right place at the right time, no matter if you』re a morning bird or night owl.

本傑明•富蘭克林和史蒂夫•喬布斯這樣的傑出人士絕對不會說，「我到不了這麼早」。如果一大早有一場網路會議、項目發布會或一次面試機會，成功人士肯定會想盡辦法準時到場。成功的必備要素之一就是在對的時間出現在對的地點，無論你是習慣早起的鳥兒還是夜貓子。

6.That』s too late.太晚了

Along the same lines, if you』re asked to a 9 p.m. dinner by a potential business partner, and you can make it, definitely go. You may be tired the next day, but the connections you will make during a small dinner or after-hours meeting can make all the difference when it comes to your career or next project.

同樣，如果有潛在的客戶邀請你晚上9點一起吃飯，能去就盡量去。或許第二天你會感覺很累，但是通過一次晚餐或餐后交談建立的人際關係，可能會對你的職業發展或未來的項目產生決定性的影響。

7.It』s too bad we couldn』t work together.我們不能一起共事真是太遺憾了

Truly hitting it off with someone can be a rare occurrence, but if you truly connect with someone and want to work with them, find a way to make it work. Finding people that you really enjoy communicating with don』t come along too often, so whether it』s a case study or a new business, successful people know that working with those who truly align with your personality and interests are the path to true success.

遇到真正與自己志趣相投的人的情況很少見，但如果你真的遇到這樣的人，希望與其一起共事，那麼就儘可能去實現。碰到談得來的人的機會並不是那麼多，因此成功人士懂得，無論是做案例分析還是開展新的業務，與自己興趣秉性都合得來的人共事才是真正的成功之道。

8.Let』s catch up sometime.有時間我們聚聚

Many times, this phrase is said as filler, without any true follow up. Successful people know that if they really want to catch up with someone, they follow up to make it happen. This also builds on the idea that the most successful people have worked hard to build genuine connections and relationships within their network, without any hidden agenda. Nurturing your network means being thoughtful of others, while keeping your relationships with them on top of your mind.

很多時候，這句話都是客套話，之後就沒了下文。但是成功人士知道，如果他們真的想和某人聚聚，就一定會找時間做到。因為多數成功人士都會努力在他們的圈子裡經營真誠的人際關係，而不是背後藏著一套。經營關係網意味著要為他人著想，同時把彼此之間的關係放在第一位。

9.I』m sorry, I』m too busy.對不起，我太忙了

If an opportunity comes their way, successful people do what it takes to make it happen. Sure, this might mean longer hours occasionally, but if you want something to work, that is what it takes. After all, according to Lao-Tzu: 「Time is a created thing. To say 『I don』t have time,』 is like saying, 『I don』t want to.』」

如果機會來臨，成功人士會竭盡全力抓住機會。當然，這可能意味著有時需要工作更長時間，但如果你想要有所收穫，就必須有所付出。老子曾經說過：「時間是創造出來的。『沒有時間做』就等於是『不想做』。」

10.That was all my idea.這都是我一個人的主意

Again, as mentioned in number four, the most successful people spread the wealth when it comes to doling out praise from a successful project. No idea is truly one』s own — it』s a sum of their experiences from interacting and building off of collaborative ideas with a team. Doling out praise and encouragement is a crucial part of building a successful company and culture.

正如在第4條所提到的，在為一個成功的項目論功行賞時，多數成功人士都會不吝於讚美他人。沒有什麼主意是真正屬於某一個人的，它往往來自於與團隊的合作互動中積累的經驗。讚賞和鼓勵他人是打造成功企業和文化的關鍵部分。

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